The handling which has exceeded the range for the purpose of use in acquisition and use of personal information of customers is not performed. Moreover, when we provides a third party with the personal information obtained from customers, we will not offer the information to a third party without customers’ consent except for one of the following cases no matter what reason there should be.
- When based on laws and regulations
- When it is difficult to obtain the consent of the person himself/herself in the case where there is necessity for protection of life, the body, or property
In order that our company puts prevention of any use purpose other than utilization purposes themselves into thorough practice, it enacts various kinds of documented procedures, and carries out the check and intra-company examination by a personal-information-protection administrator.
ustomers’ personal information is managed under the safe environment where the exact and newest state of information is kept and unlawful access by a third party cannot be performed. Preventive and corrective measures are taken with the system well-prepared so that leakage, loss, and defamation, etc. of data may not occur. We take the measures which analyze and prevent the cause of an accident in preparing the prevention of the expansion of the damage and straightening up the intra-company system and its countermeasures such as an emergency communication network etc. in case of an unexpected accident.
- Personal information which our company has acquired from an individual customer through the WEB site and the telephone in moving house business
- In order to reply to the quotation asked by a customer
- For the smooth service of moving house business and its related service
- For offer of the personal information to the associated companies, partners, organizations, etc. of the accompanying moving house service based on consent and an application
- For distribution and transmission of contacts, or mails, DMs or various notices accompanying the utilization of moving house.
- For distribution and transmission of various messages, mail magazines, DMs, notices, etc. from our company
- For a new service, development of goods, and these introductions
- In order to answer to the opinion and demand which have been brought by customers
- For implementation, such as a campaign, a questionnaire and a monitor, and coverage
- For offer of the distribution and the display of an advertisement, contents, etc. based on attribute information, terminal information, position information, an action history, etc., and for offer of other services
- For reasons brought about to contact a user’s customers for other reasons
Our company may entrust an outside contractor with a part or all of handling business of personal information. In disclosing personal information to a consignee, the consignee is selected on condition that the level of security about on-site inspection or protection of personal information is secured, and the personal information is disclosed after a non-disclosure agreement has been concluded.
Our company does not assume any responsibility about acquisition of personal information by a third party in the following cases.
- When a customer clarifies personal information to a company to be utilized etc. using the function of our company itself or another means.
- When the person himself/herself has been identified unexpectedly using the information inputted into the function which our company offers
- When personal information has been offered and used by customers at the external site linked from our services of our company.
- When any person other than a customer himself has obtained the information (ID, a password, etc.) which can identify an individual
When a customer has asked the discontinuance of the use or offer, and the deletion of personal information, we will cope with the matter based on the Act for Personal Information Protection after we have checked whether this matter has been offered by the person himself.
By posting privacy policies on the homepage of our company, they can be viewed any time. In addition, the contents of the privacy policies may be changed if needed. Please refer to the latest homepage when you use them, since we cannot notify each time.
By Smartime, Inc.
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